Add Visit | OUG! Pet Parent Portal

Add Visits

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Select your Out-U-Go! Location*

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Today Date Admin Field

Late Fee Notificaiton Header

Name*

First Last

Email*

Pet Name

Dog Walk: Weekdays Morning or Evening
Has it been more the 6 months since your last visit?*

Yes

No
*Inactive Account:
Updating your pet, home, and personal info typically takes about 2 weeks.

After you submit your request, we will confirm our availability and share with you next steps.

Date of 1st Visit*
MM slash DD slash YYYY

Visit Window of 1st Visit*
*Past Deadline:

We are unable to accommodate additional morning or evening visits for this date
**Christmas & New Years Weekends

We have reached our capacity for the upcoming holiday weekend and are no longer able to accept visit requests. We apologize for any inconvenience this may cause. Thank you for understanding.

**Holiday Thanksgiving

We have reached our capacity for the upcoming holiday weekend and are no longer able to accept visit requests. We apologize for any inconvenience this may cause. Thank you for understanding.

**Holiday Weekend

We have reached our capacity for the upcoming holiday weekend and are no longer able to accept visit requests. We apologize for any inconvenience this may cause. Thank you for understanding.

Date of 2nd Visit
MM slash DD slash YYYY

Visit Window of 2nd Visit*
Date of 3rd Visit
MM slash DD slash YYYY

Visit Window of 3rd Visit*
Date of 4th Visit
MM slash DD slash YYYY

Visit Window of 4th Visit*
Date of 5th Visit
MM slash DD slash YYYY

Visit Window of 5th Visit*
Short Notice Request*
$15 Short Notice Surcharge May Apply
Visit request is less than 1 week from today.
(We’ll do our best to accommodate short notice requests. Surcharges only apply if request is fulfilled.)

Dog Walk: Weekends
**Christmas & New Years Weekends

We have reached our capacity for the upcoming holiday weekend and are no longer able to accept visit requests. We apologize for any inconvenience this may cause. Thank you for understanding.

Has it been more the 6 months since your last visit?*

Yes

No
*Inactive Account:
Updating your pet, home, and personal info typically takes about 2 weeks.

After you submit your request, we will confirm our availability and share with you next steps.

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Inactive Weekend Break
Date of 1st Visit*
MM slash DD slash YYYY

Visit Window of 1st Visit*
*Past Deadline:

We are unable to accommodate additional visits for this weekend
**Thanksgiving Weekend

We have reached our capacity for the upcoming holiday weekend and are no longer able to accept visit requests. We apologize for any inconvenience this may cause. Thank you for understanding.

**Holiday Weekend

We have reached our capacity for the upcoming holiday weekend and are no longer able to accept visit requests. We apologize for any inconvenience this may cause. Thank you for understanding.

Date of 2nd Visit
MM slash DD slash YYYY

Visit Window of 2nd Visit*
Date of 3rd Visit
MM slash DD slash YYYY

Visit Window of 3rd Visit*
Date of 4th Visit
MM slash DD slash YYYY

Visit Window of 4th Visit*
Date of 5th Visit
MM slash DD slash YYYY

Visit Window of 5th Visit*
Short Notice Request*
$15 Short Notice Surcharge May Apply
Visit request is less than 1 week from today.
(We’ll do our best to accommodate short notice requests. Surcharges only apply if request is fulfilled.)

Has it been MORE THAN 6 MONTHS since your last visit?*

Yes

No
Has it been MORE THAN 6 MONTHS since your last visit?*

Yes

No
*Inactive Account:
Updating your pet, home, and personal info typically takes about 2 weeks.

After you submit your request, we will confirm our availability and share with you next steps.

INACTIVE ACCOUNT:
We are unable to accept reservations from inactive accounts.

To Reactive Your Account:

1) Visit -> Pet Parent Registration Welcome
2) Complete all Welcome Forms
3) Conset to Reactivate Account

*Please note that a $200 non-refundable deposit will be charged to your account when you request your next visit. This deposit will be added to your account as a credit and can be used to pay for visits scheduled within 30 days of your first visit after reactivation. Any credits not used within 30 days will expire.

AFTER SUBMITTING WELCOME FORMS
Consent to Reactivate*
I confirm the following
CONTACT INFO, HOME ACCESS, & PET INFO:
I have resubmitted accurate and up-to-date information about my home and pets.

BILLING INFORMATION:
I have resubmitted accurate and up-to-date billing information.

A NON-REFUNDABLE DEPOSIT:
I agree that a non-refundable deposit of $200 will be charged to my account to be used to pay for visits scheduled within 30 days of my first visit after reactivation. Any credits not used within 30 days will expire.
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Inactive Dog / Cat Sitting Break
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Inactive OP-CHI
Start of Out-U-Go! Visits
When would you like us to start visits?
**Christmas & New Years Weekends

We have reached our capacity and are no longer able to accept visit requests on the holidays. Thank you for understanding.

**Holiday Weekend

We have reached our capacity for the upcoming holiday weekend and are no longer able to accept visit requests. We apologize for any inconvenience this may cause. Thank you for understanding.

**Thanksgiving Weekend

We have reached our capacity and are no longer able to accept visit requests for the holiday weekend. Thank you for understanding.

**Holiday Weekend

We have reached our capacity for the upcoming holiday weekend and are no longer able to accept visit requests. We apologize for any inconvenience this may cause. Thank you for understanding.

Date of first visit*
MM slash DD slash YYYY

Preferred Time of First Visit*
Preferred Time of First Visit*
Number of Visits per Day
How many visits would you like to schedule each day?*

3

4

5
How many visits would you like to schedule each day?*

1

2

3
Last Visit by Out-U-Go!
When would you like us to schedule our last visit?
Date of Last Visit*
MM slash DD slash YYYY

Preferred Time of Last Visit*
Preferred Time of Last Visit*
Short Notice Request*
$50 Short Notice Surcharge May Apply
Visits request is less than 1 week from today.
(We’ll do our best to accommodate short notice requests. Surcharges only apply if request is fulfilled.)
**Holidays 2021

We have very limited availability for care over the holidays.

We will review our availablity for your visit request and get back to as quickly as possible.

*Please note, all visits over holiday weekends will have additional Holiday Fees between $15-$25 / visit.
(These fees support our team dedicated their time to working on the holidays)
**Holidays 2021

We have very limited availability for care over the holidays.

We will review our availablity for your visit request and get back to as quickly as possible.

*Please note, all visits over holiday weekends will have additional Holiday Fees between $15-$25 / visit.
(These fees help support our team dedicated to working on the holidays)
**Holidays 2021

We have very limited availability for care over the holidays.

We will review our availablity for your visit request and get back to as quickly as possible.

*Please note, all visits over holiday weekends will have additional Holiday Fees between $15-$25 / visit.
(These fees help support our team dedicated to working on the holidays)

House Sitting
**Christmas & New Years Weekends

We have reached our capacity and are no longer able to accept visit requests on the holidays. Thank you for understanding.

Date you are leaving home*
MM slash DD slash YYYY

Time*
Date you are returning home*
MM slash DD slash YYYY

Time*
Short Notice Request*
$100 Short Notice Surcharge May Apply
Standard rates require a minimum of 4 full weeks advance notice.
(We’ll do our best to accommodate short notice requests. Surcharges only apply if request is fulfilled.)

Vacation Details
Please share with us some additional information, so we can best provide care for your home and furry family during the time that you are traveling
Emergency Contact Number
Emergency Phone Number*
Best number for us to contact you while you are traveling
Other Home Visitors
Will anyone, other than OUG!, be in & out of your home during the time you are traveling?*

Yes

No
Will they be providing any care for your pets?*

Yes

No
Please share with us the name of who will be in your home, their relationship to you, and the the days and times they are expected to be in your home*
Your Departure & Arrival Dates / Times
Date you are leaving home?*
MM slash DD slash YYYY

Time you are leaving home?*
Date you are returning home?*
MM slash DD slash YYYY

Time you are arrvial home?*

Meals & Meds
Would you like us to serve a meal?*

Yes

No
Pet Info
Number of Pets to Feed*
Pet 1
Pet Name*

Hidden
[DELETE?] How many times / day does eat?

1

2

3

Full bowl all day
's Food & Bowl Location
FOOD & WATER BOWL LOCATION:*

Where are the food & water bowls located?
FOOD STORAGE CONTAINER DESCRIPTION:*

What does the food storage container look like? And how is it labeled? (ie. Bin, bag, box, etc.)
FOOD STORAGE CONTAINER LOCATION:*

Where is the food container located?
FOOD MEASUREMENT TOOL DESCRIPTION:*

Describe what you use to measure food tool (scoop, spoon, cup, etc.)
FOOD MEASUREMENT TOOL LOCATION:*

Describe where will we find your food measuring tool? (scoop, spoon, cup, etc.)
's Meal Schedule
Time of Meal*
Amount of Food at 1st Meal*

Feeding Notes for 1st Meal

Time of 2nd Meal
Amount of Food at 2nd Meal

Feeding Notes for 2nd Meal

Time of 3rd Meal
Amount of Food at 3rd Meal

Feeding Notes for 3rd Meal

Anything else we should know about 's feeding routine?
Pet 2
Pet Name 2

Hidden
[DELETE?] How many times / day does eat?

1

2

3

Full bowl all day
's Food & Bowl Location
FOOD & WATER BOWL LOCATION:*

Where are the food & water bowls located?
FOOD STORAGE CONTAINER DESCRIPTION:*

What does the food storage container look like and how is it labeled? (ie. Bin, bag, box, etc.)
FOOD STORAGE CONTAINER LOCATION:*

Where is the food container located?
FOOD MEASUREMENT TOOL DESCRIPTION:*

Describe what you use to measure food (Scoop, spoon, cup, etc.)
FOOD MEASURMENT TOOL LOCATION:*

Where will we find your food measuring "scoop"?
's Meal Schedule
Time of Meal*
Amount of Food at 1st Meal*

Feeding Notes for 1st Meal

Time of 2nd Meal
Amount of Food at 2nd Meal

Feeding Notes for 2nd Meal

Time of 3rd Meal
Amount of Food at 3rd Meal

Feeding Notes for 3rd Meal

Anything else we should know about 's feeding routine?
Pet 3
Additional Pet Names*

Please describe their feeding routine(s)*

Medication for {Pet Name:266}
Will we be administering any medications?**

Yes

No

{Pet Name:266}'s Medical Needs:
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Name of Medicaton (is this necessary)???*

Medical Condition:*

What specifically are the medication(s) perscribed for?
Is your pet’s condition, or the meds administered for it, life threatening?*

Yes

No
Please explain:*
Medication Location:*

Describe where in your home we will find the medication
Describe the container the meds are in:*

How is the container labeled?*

*Medication Recommendation
We highly recommend that pills are pre-sorted in a weekly pill box.
Method of Administration*

Describe how your pet takes medication (ie. in peanut butter)
{Pet Name:266}'s Med Schedule:
Time of 1st Dosage*
Name of Medication*

Dosage Amount*

Time of 2nd Dosage
Name of Medication

Dosage Amount

Time of 3rd Dosage
Name of Medication

Dosage Amount

Anything else we should know about your medication routine

Let's Review our Visit Routine
After Greeting
After saying our hellos, what’s the first thing we should do?*

Visit Together
How would you like us to spend our time together?*

Before Saying Goodbye
What is the last thing we should do before saying goodbye?*

Anything else that you'd like us to know about your pet care routine?
Hidden
DELETE Do you another pet that you'd like to add?*
Yes
No

Updates or Anything Else We Should Know
Has anything changed since we last visited?
NO CHANGES
ADDRESS: I Moved
HOME ACCESS: Lockbox, alarm code, door of entry
NEW DOG / CAT: Pet that OUG! has not cared for
PET CARE ROUTINE: Pet health/ behavior changes, feeding, walking or care routine
*Account Updates:
If significant changes need to be made to your account including; a new address, new pets, or new home access or routines, please allow an additional 1-2 weeks for updating account information prior to making your reservation requests.

Anything else you'd like us to know?
Cancellation Policy*
I've reviewed the policies
Deadline:
Cancellations submitted after 3pm of the previous business day may be charged in full.

Excessive Cancellations:
Excessive visit cancellations to repeating weekly schedules may result in a changeover from repeating schedule reduced rates to add-on full rates.
Cancellation Policy*
I've reviewed the policies
MIDDAY DOG WALK DEADLINE:
Cancellation requests received after 3pm on the business day prior to care may be charged in full.
Cancellation Policy*
I've reviewed the policies
MORNING, EVENING, WEEKEND DEADLINE:
Cancellations received less than 1 week prior to care may be charged in full.
Cancelation Policy:*
I've reviewed the policies
DOG & CAT SITTING:
Cancellations received less than 1 week prior to care may be charged in full.
Cancellation Policy:*
I've reviewed the policies
HOUSE SITTING:

Pre-Payment Deposit:
Full or partial deposits may be required at the time your sitter is confirmed.

Cancellations:
Cancellations received after your house sitter has been confirmed may be charged in full.

Add Visits

What type of care would you like to schedule?

Kitty Sitting

Extra Fees

Dog Walk: Weekdays 10am-4pm REPEATING WEEKLY

How would you like to schedule?

Individual Walks

*Past Deadline:

Series of Individual Weekday Walks

Dog Walk: Weekdays Morning or Evening

*Past Deadline:

Dog Walk: Weekends

Inactive Weekend Break

*Past Deadline:

INACTIVE ACCOUNT:

AFTER SUBMITTING WELCOME FORMS

Inactive Dog / Cat Sitting Break

Inactive OP-CHI

Start of Out-U-Go! Visits

Number of Visits per Day

Last Visit by Out-U-Go!

House Sitting

Vacation Details

Emergency Contact Number

Other Home Visitors

Your Departure & Arrival Dates / Times

Meals & Meds

Pet Info

Pet 1

's Food & Bowl Location

's Meal Schedule

Pet 2

's Food & Bowl Location

's Meal Schedule

Pet 3

Medication for {Pet Name:266}

{Pet Name:266}'s Medical Needs:

*Medication Recommendation

{Pet Name:266}'s Med Schedule:

Let's Review our Visit Routine

After Greeting

Visit Together

Before Saying Goodbye

Updates or Anything Else We Should Know

*Account Updates: